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Customer Service


At Baker & BakerRuskinn, every unit comes backed by a team of leading experts who thrive on problem solving for customers, offer industry-leading training and support, and place the protection of people, products and environment above all else. From biohazard safety cabinets to hypoxia workstations, customer service representatives are available to discuss any details regarding product features and have the resources to help you determine the right product for your needs.

For customer support on solutions from Baker and Baker Ruskinn or if you wish to speak with one of our customer service representatives, call or Contact Us today.

From the US- 1-800-992-2537

From Outside the US- +44 (0) 1656 645988

Contact / Technical Support

Technical Support

Each unit that leaves our factory comes equipped with a test report completed by one of our technicians.  The individual test report, along with an operator and service manual for each model, can be accessible via the QR code on your Baker product.

For technical assistance, please submit your request for technical support using this form. We will respond within one business day.  If your request is urgent, please call or email us for immediate assistance:

In the U.S.techsupport@bakerco.com

(800) 992-2537

In the U.K.

techsupport@ruskinn.com

+44 (0) 1656 645988

Contact / Technical Support